Admin and Customer Support

Admin & Customer Support Services

Administrative and Customer Support is an integral part of any business. Here we are help business by providing customer support services to smooth their business. 

Services we provide:

  • Email Support (Zen desk, Freshdesk etc)
  • Live Chat Support 
  • Virtual Assistant (VA)
  • Administrative Assistant
  • Finding useful information on web
  • eCommerce Product Upload
  • Documentation Help
  • eCommerce Order Management
  • IT Help Desk
  • Microsoft Excel Support and Problem Solving
  • We Learn Your Audience
  • 100% Customer Satisfaction Is Our Asset
  • Real-time Support 247

Admin support is the act of providing answers, help, and guidance for your customers while they are using your service or product. It can include, giving direct assistance via conversation over email, phone, chat, or in-person, writing documentation or guides for your customers to read and everything in between.

The consultation with Ferdous was very informative. He was easy to talk to, listened to the needs of my business, and made a clear plan for the next steps. I ended up hiring him for ongoing work.
Collen S.
Director of Communication